Richy Farmer Casino Responsible Gambling
At Richy Farmer we are committed to safer gambling and to helping you keep play under control. We want every session to be enjoyable and responsible, so we provide practical tools, clear guidance and links to professional support so you can make informed choices about your play.
Player protection principles
We put player safety first by promoting controlled play, early intervention and easy access to safer‑gambling tools. Our approach is practical: provide options to limit activity, flag risky behaviour early, and support anyone who needs a break or professional help.
Activity-control tools
You can manage your account activity using a range of built-in controls available in the account area or by contacting our support team.
Deposit limits
Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be increased only after a cooling-off period, and reduced immediately.
Loss limits
Choose loss limits to cap how much you can lose over a chosen period. These limits help prevent chasing losses and support sustainable play.
Time limits and session reminders
Use session timers and time‑out options to set maximum session lengths or take short breaks. Session reminders can prompt you to step away if play has gone on longer than intended.
Account breaks and self-exclusion
If you need an immediate pause, use a temporary account break or request self-exclusion for a longer period. Self-exclusion options range from short‑term exclusions to extended closures and can be set in your account or via support.
How to request help
To change limits, take a break or request self-exclusion, visit the account responsible‑gambling section or contact our support team via live chat. We will process requests promptly and provide clear information about the effect of each option on your account.
Recognising signs of problematic behaviour
- Spending more time or money than intended
- Struggling to stop or cut down gambling
- Borrowing or using money intended for essentials
- Feeling anxious, distracted or secretive about play
- Neglecting work, family or social commitments
Practical tips to stay in control
- Set deposit and loss limits before you start
- Decide session length and stick to it
- Only gamble with disposable income
- Use self-exclusion or time-outs if you feel at risk
- Talk to someone you trust about your play
Professional help and support organisations
If you or someone you know needs specialist help, contact recognised UK support services such as GamCare, BeGambleAware or your local counselling service. These organisations offer confidential advice, self-assessment tools and treatment options. If you need us to help make a referral, please contact support and we will assist you respectfully and without judgement.